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The 3CX Telephone System and 3CX IP PBX refer to a modern business phone system that uses internet protocols to transfer voice calls. These systems replace traditional hardware-based PBX systems, offering a more flexible and affordable solution for business communication. As a 3CX Authorized Partner in Dubai, Al Hutaib provides advanced solutions tailored to meet your needs.
The 3CX IP PBX includes an IP PBX server, VoIP endpoints, and optionally, a VoIP Gateway. It is a software-based system built on the Session Initiation Protocol (SIP) standard, enabling extensions to make calls using Voice over Internet Protocol (VoIP) or Public Switched Telephone Network (PSTN) services. Businesses in Dubai have embraced the 3CX Telephone System because of its simplicity, efficiency, and ability to support both SIP hard and softphones, PSTN lines, and VoIP services.
First launched in 2006 by 3CX, an international VoIP IP PBX software development company, the system initially targeted the Microsoft Windows environment. Now, the 3CX Telephone System supports Linux, Windows, and even Raspberry Pi, making it a versatile solution for businesses of all sizes.
This open-standards PBX is compatible with popular SIP trunk providers and IP phones. It allows businesses to set up a fully functional IP PBX equipped with unified communication features. Companies can choose between:
The on-premise version can be installed on Linux or Windows systems and virtualized using Hyper-V or VMware. For smaller offices without a server, the system can even be installed on a MiniPC or Raspberry Pi device. Plus, the on-premise version is available for free trials, making it easy for businesses to explore its benefits.
The 3CX Telephone System is known for its user-friendly installation and management process. With setup completed in just a few minutes, it offers web conferencing, enhanced communication, and increased productivity for businesses. Whether you need cloud-based or on-premise solutions, 3CX Dubai has a system to match your requirements.
Companies looking to improve communication, conduct important meetings, and enhance agent productivity should consider this modern, technology-driven solution.
The 3CX PBX telephone system in the UAE is easy to manage and install. It offers automated features that make it simple to maintain. Tasks like backups, restore, security failover, and updates are handled automatically by the 3CX telephone system, making it easy for you to run without much admin effort.
3CX PBX telephone system is known for its strong security. It includes automatic SSL certificate management, encryption for voice traffic through SRTP, global IP blacklisting, and many more built-in security features. With 3CX PBX, your business communications are kept safe and secure.
When it comes to unified communications, 3CX PBX telephone system offers advanced features. It includes softphones for both Windows and Mac, apps for Android and iOS, instant chat, video conferencing, CRM integrations, Click2Call, and live chat, making communication easier and more efficient for your business.
To connect remote users securely to the 3CX PBX telephone system, an external FQDN and SSL certificate are needed. 3CX PBX offers these services even if you are using the free 4SC version, ensuring secure communication for all users, no matter where they are.
3CX PBX telephone system is a perfect fit for small and medium businesses looking to host their own IP PBX system. It is easy to install, manage, and maintain. The system is flexible and cost-effective, making it a great choice for companies that want to improve their business communication.
The 3CX PBX telephone system works over VoIP and can be installed on various platforms such as Linux, Raspberry Pi, and Windows. It also integrates seamlessly with SIP-based hard and soft phones, PSTN, and VoIP systems, offering you flexibility and ease of use.
3CX PBX telephone system is recognized as one of the top systems for business communication. It offers powerful features that help businesses save on communication costs. By using SIP trunks and offering simple licensing and upgrade options, 3CX PBX ensures a low total cost of ownership while providing a complete, feature-rich package.
The 3CX PBX telephone system operates over the internet, which means you can make calls without geographical restrictions. Additionally, 3CX PBX does not charge for call roaming, making it an affordable option for businesses with remote workers or multiple office locations.
With 3CX PBX telephone system, VoIP clients for Android and iOS allow employees to take their extension anywhere. The "one number" concept means you don’t have to share your personal mobile number. You can also set your availability status for clients, making communication simpler and more effective.
3CX PBX telephone system makes video conferencing easy and feature-rich. Employees can join meetings from their mobile devices, without needing to log in. Meetings can be launched anytime, from anywhere, with no complicated setup required.
With powerful softphones for Windows and Mac, the 3CX PBX telephone system allows you to manage calls easily. Whether using CTI, a desk phone at the office, or your laptop on the go, 3CX PBX helps you stay connected and productive.
No matter the size of your company, 3CX PBX telephone system helps create an organized unified communication system that leads to success. It allows employees to check the presence of their colleagues, deliver voicemail and faxes to inboxes, and text directly without relying on third-party messaging systems.
3CX PBX telephone system can save your business money and time by cutting communication costs. With features like free inter-office calls, instant messaging, and no per-extension licensing, 3CX PBX helps businesses reduce phone bills and manage calls effectively.
One of the best features of the 3CX PBX telephone system is its ability to reduce telecom costs. The system allows remote workers to make calls to other offices within the organization for free. By using SIP trunks, the need for expensive physical phone lines is eliminated.
3CX PBX telephone system includes a Click to Call feature, which can be added as an extension on web browsers like Mozilla Firefox and Google Chrome. This extension works with your existing CRM system and automatically detects phone numbers on emails, contact lists, websites, and more.
The 3CX PBX telephone system uses Direct Inward Dialing (DID) to provide dedicated phone numbers for your business. This allows customers to reach specific employees or departments without requiring physical phone lines. Calls are handled through SIP trunk lines, ensuring low-cost communication.
3CX PBX telephone system offers advanced call queuing features that help businesses manage incoming calls effectively. With customizable settings, businesses can prioritize calls based on various factors such as caller type, call duration, and more. This ensures that each call is handled promptly, improving overall customer service and operational efficiency.
The 3CX PBX telephone system includes built-in call recording capabilities, making it easier for businesses to track and manage their calls. This feature is perfect for training, compliance, and quality assurance purposes. Call recordings can be stored for future reference and can be used to resolve disputes or review customer interactions for improvement.
Managing a call center can be difficult. It requires a lot of attention to make sure everything is running smoothly. However, with the 3CX PBX telephone system, things get easier. The 3CX telephone system helps you manage your call center better. You can easily track things like missed calls, answered calls, average wait times, and much more. This allows you to keep an eye on your call center and ensure everything works well.
Some great features of 3CX PRO that help with managing your call center are:
Instantly connect with your website visitors and chat with them in real time.
You can guide new agents during calls by using the whisper function. This lets you give tips without the agent or caller hearing.
You can listen to calls without anyone knowing. This helps you check the quality of calls and how well agents are doing.
If a call isn't going well, you can join the call to help the agent and make sure the customer is satisfied.
By checking what your agents are doing, you can keep everything under control and make sure your call center is running well.
Choosing the 3CX PBX telephone system comes with many benefits. One major benefit is how cost-effective it is. With the 3CX telephone system, businesses can save money on license fees and avoid extra costs like support and maintenance. This is because 3CX PBX telephone systems require fewer on-premise devices. Plus, many virtual PBX systems, including 3CX, are hosted in the cloud, so you can manage your VoIP system easily with just an internet connection.
This makes 3CX PBX the best choice for businesses of all sizes, from small businesses to large companies. VoIP systems powered by 3CX PBX offer advanced features that traditional phone systems cannot, helping your business communicate better.
Choosing Al Hutaib for your 3CX PBX system installation offers several key benefits that make it the best choice for businesses in the UAE. Here’s why:
By choosing Al Hutaib for your 3CX PBX system installation, you’re ensuring that your business has a top-notch communication system with expert support and affordable pricing.
As a leading 3CX supplier in Dubai, we ensure that you receive the best 3CX PBX price for your business needs. We offer 3CX PBX systems to all areas of the UAE, including Abu Dhabi, Dubai, Ajman, Fujairah, Ras Al Khaimah, Sharjah, Umm Al Quwain, and Al Ain. When you purchase your 3CX telephone system from us, you benefit from exceptional technical support that helps your business stay connected and running smoothly.
By choosing us as your trusted 3CX partner in Dubai, you gain access to reliable and cost-effective communication solutions. We are also distributors of various IT and communication products, allowing us to meet your telecommunications needs efficiently and effectively. Contact us today to learn how we can provide the best solutions for your business.
