✦ Now with 3CX V20 Agentic AI

3CX PBX telephone system installation in Dubai.

The modern, software-based phone system that grows with your business. Al Hutaib installs and supports 3CX in Dubai — complete unified communications with voice, video, live chat and mobile apps, deployed on-premise or in the cloud, at a fraction of traditional costs.

V20Agentic AI
All-in-1Voice · video · chat
SIPOpen standards
UAEInstall & support
What is 3CX

The open-standards phone system businesses are switching to.

3CX is a software-based IP PBX built on open SIP and WebRTC standards. It replaces traditional hardware phone systems with a flexible platform that runs on your server or in the cloud — unifying voice, video, chat and messaging while dramatically cutting costs.

Lower costs — no per-extension pricing
Work from anywhere with mobile & desktop apps
Enterprise features included, no nickel-and-diming
Open standards (SIP, WebRTC) — no vendor lock-in
Deploy on-premise or in the cloud, your choice
Easy to manage from a web console, set up in hours
Features

Everything a modern business phone system needs.

A complete unified-communications suite included out of the box — no add-on licences for the essentials.

Unified communications

Voice, video, live chat and messaging in one platform — everything your team needs in a single place.

Apps for every device

Native softphones for iOS, Android, Windows, Mac and Web keep your team connected anywhere.

Built-in video conferencing

Clientless, WebRTC-based video meetings — no downloads, no extra licences for participants.

Live chat & messaging

Website live chat, WhatsApp and SMS handled inside the same system as your calls.

Call queues & IVR

Advanced queuing with customisable rules and a smart auto-attendant to route every caller.

Voicemail-to-email & recording

Voicemail delivered to your inbox and call recording for training and compliance.

CRM integration

One-click dialling and automatic call logging with Zoho, and other leading CRMs.

Click2Call (WebRTC)

Call directly from your browser and website with 3CX's WebRTC gateway.

Hotel PBX module

FIAS-based PMS integration for hospitality — check-in/out, wake-up calls and guest billing.

✦ 3CX V20 · Agentic AI

AI that answers, screens, routes and transcribes your calls.

The most significant release in 3CX history brings Agentic AI to your phone system — AI handles incoming calls, screens callers, routes intelligently and transcribes conversations automatically, all while keeping sensitive data on your own server in Dubai.

AI call handlingCaller screeningSmart routingLive transcriptionData stays on-prem
Deploy your way

On-premise or in the cloud — your choice.

On-premise

Run 3CX on your own server (Linux, Hyper-V or an appliance). Call processing and voice traffic stay on your controlled infrastructure — ideal for control and TDRA compliance. A free edition is available for small offices.

Cloud / hosted

We host and manage 3CX for you — no hardware to buy or maintain, effortless scaling, and the same full feature set, accessible from anywhere.

Native apps for every device

iOS
Android
Windows
Mac
Web
Why Al Hutaib

Your trusted 3CX partner in Dubai.

Expert installation

Certified engineers deliver quick, reliable 3CX PBX installation and a smooth setup for your business.

Cost-effective solutions

Competitive pricing and the right licence for your needs — advanced communications without breaking the bank.

Comprehensive support

Continuous technical support after installation keeps your business connected at all times.

Trusted 3CX provider

A proven track record of successful 3CX installations across Dubai and all seven Emirates.

Across the UAE

3CX supply, install & support in every Emirate.

DubaiAbu DhabiSharjahAjmanRas Al KhaimahFujairahUmm Al QuwainAl Ain
Modernise your phones

Switch to 3CX with Dubai's trusted telephony partner.

Free system design, licence recommendation and installation quote — deployed on-premise or in the cloud, with local support.

FAQ

3CX in Dubai — frequently asked questions.

3CX is a software-based, open-standards IP PBX that delivers complete unified communications — voice, video, live chat and messaging — over VoIP, replacing traditional hardware phone systems.

3CX offers a free on-premise edition ideal for small offices on a tight budget. Larger deployments use paid licences priced by the number of simultaneous calls rather than per user.

Both are supported. On-premise keeps call processing on your own server in Dubai (great for control and compliance); cloud/hosted removes hardware maintenance. We help you choose the right fit.

Yes. 3CX includes native apps for iOS, Android, Windows, Mac and Web, so your team can make and take business calls from anywhere.

Yes. 3CX integrates with leading CRMs like Zoho for click-to-call, automatic call logging and screen pops, configurable in minutes.

3CX V20 introduces Agentic AI — the system can answer, screen, route and transcribe calls automatically, while keeping sensitive data on your own server.

Cost depends on your licence edition and simultaneous-call requirement. We assess your needs and recommend the most cost-effective option — contact us for a tailored quote.

Yes. As your local 3CX partner we provide continuous technical support and maintenance across Dubai and the UAE.